DATA PROTECTION POLICY

ArianeGroup and its subsidiaries attach great importance to the protection of your privacy and your personal data.

In accordance with European Regulation 2016/679 of 26 April 2016 relating to the protection of personal data (GDPR) and the national French and German data protection laws, ArianeGroup and its subsidiaries undertake to implement appropriate measures to ensure the protection, confidentiality and security of any person’s data which has been collected.

All personal data collected on the https://www.ariane.group/fr/ website (hereinafter the “Website”) is processed by ArianeGroup SAS (hereinafter “ArianeGroup” or “we/us”), the data controller.

The purpose of this data protection policy (hereinafter the “Data Protection Policy”) is to inform any person browsing the Website and/or filling out forms available on the Website for recruitment, newsletter subscription or contact purposes (hereinafter the “User(s)” or “you”) of the undertakings made by ArianeGroup and its subsidiaries to ensure respect of their personal data.

1. Definitions

“Personal data”: data enabling a natural person to be directly or indirectly identified.
“Data processing”: operations performed on personal data, in particular collection, recording, use, transmission or disclosure.
“Data controller”: legal entity responsible for determining the purposes of the processing and the means used.
“Data processor”: legal entity which processes personal data on behalf of the data controller.

2. Data collected

ArianeGroup and its subsidiaries make sure to collect and process personal data which is relevant, adequate, non-excessive, and limited to what is necessary in relation to the goals that have been previously set forth. ArianeGroup and its subsidiaries take all necessary steps to ensure that your data is accurate, complete and, if necessary, updated.

We process personal data that you may have disclosed to us, in particular during the following operations:

when you browse the Website;
when you use our e-shop: https://www.ariane.group/en/e-shop/;
when you ask us questions about our products and services or about our company’s activity, or to file complaints;
when you agree to receive newsletters and other commercial information from us;
when you wish to apply for a job at ArianeGroup – see GDPR information for recruitment.

Within this framework, ArianeGroup and its subsidiaries may collect and process the following personal data:

identity: given name, surname, title;
contact details: e-mail, mobile phone number;
technical and Website browsing information (see section 8 below regarding cookies);
any other information that you directly and voluntarily provide when you use the Website and in connection with our activities.

Mandatory information that you are required to provide is generally indicated as such by an asterisk at the time the data is collected on the corresponding forms. Any failure to reply or any reply deemed abnormal by ArianeGroup and its subsidiaries may result in us refusing (or being unable) to process your request.

ArianeGroup and its subsidiaries may ask you to provide certain personal data for prospecting and/or marketing communication purposes. You may explicitly and freely consent to or refuse the collection and processing of your personal data for these purposes by means of a tick box or by voluntarily and specifically providing your data for this purpose.

You undertake to ensure that the personal data you provide to ArianeGroup and its subsidiaries are up to date, accurate, complete and unambiguous.

3. Processing purposes

ArianeGroup and its subsidiaries process data for explicit, legitimate and specified purposes.

Your data may be processed for the following purposes:

to answer your questions, requests for information or complaints;

In this context, the legal basis for processing is either the execution of a contract if the request relates to a contractual relationship between ArianeGroup, its subsidiaries and yourself, or the legitimate interest of ArianeGroup and its subsidiaries, and more specifically, our economic interest in communicating with you simply and efficiently, and understanding your needs and expectations.

to send you commercial information about ArianeGroup and its subsidiaries;

In this context, processing is based on the legitimate interest of ArianeGroup and its subsidiaries, and more specifically on our economic interest in informing you of our activities and providing you with personalised offers;

to analyse your browsing on the Website and improve its use (see section 8 below regarding cookies);

In this context, the legal basis for processing is the legitimate interest of ArianeGroup and its subsidiaries, and, more specifically, our economic interest in constantly improving our Website and our activities, and offering you appropriate content and an optimal browsing experience.

4. Data recipients

ArianeGroup and its subsidiaries may only disclose your personal data to authorised and specified recipients, in accordance with the provisions of applicable regulations.

ArianeGroup and its subsidiaries may particularly allow companies in our group and any third‑party service providers to access your personal data in order to provide services relating to the Website and to services of ArianeGroup and its subsidiaries (in particular hosting, storage, analysis, data processing, database management, IT maintenance, communication/prospecting, and recruitment services).

Data transmissions to these service providers (whatever their legal status, whether data processor or data controller) are carried out in a secure manner. ArianeGroup and its subsidiaries undertake to ensure that each recipient is aware of the guiding principles of personal data protection and is subject to them pursuant to the law and/or a specific contract.

Your personal data may also be shared with third parties for the following reasons:

in the event of a merger or acquisition of all or part of ArianeGroup and its subsidiaries by a third party, which you accept;
in response to judicial or administrative proceedings of any kind or to law enforcement measures requested by competent authorities;
in compliance with legal obligations, to protect the rights and/or safety of an individual, to protect the rights and property of ArianeGroup and its subsidiaries, including the need to enforce this Data Protection Policy, and to prevent fraud and security or technical issues.

5. Data transfer

ArianeGroup and its subsidiaries ensure to store your personal data within the European Union with hosting service providers subject to the GDPR.

6. Data retention

Data retention periods applied by ArianeGroup and its subsidiaries comply with the regulations applicable on the date hereof, i.e.:

for data collected within the framework of your queries/requests made via the Website: we retain your data for as long as needed in order to process said queries/requests and, if they relate to a contract between ArianeGroup and its subsidiaries and yourself, for the duration of the contractual relationship and archived for five years thereafter;

for data collected when you consent to receive our commercial prospecting messages: we retain your data for a 3-year period dating from our last contact with you;

when cookies or other trackers are placed on your device, they are retained in compliance with legal obligations and recommendations issued by the authorities (i.e. 13 months in France for cookies and trackers that are not essential for the Website to function).

7. Your rights

You have the following rights with regard to your personal data:

Right of access: You have the right to obtain (i) confirmation as to whether or not your personal data is being processed and, when that is the case, to obtain (ii) access to and a copy of said data.

Right to rectification: You have the right to obtain rectification of any personal data that is inaccurate. You also have the right to have incomplete personal data completed, including by providing a supplementary statement.

Right to erasure: In certain cases, you have the right to obtain the erasure of your personal data. However, this right is not absolute and ArianeGroup and its subsidiaries may have legal or legitimate reasons for retaining said data.

Right to restriction of processing: In certain cases, you have the right to obtain restriction of processing of your personal data.

Right to data portability: You have the right to receive your personal data which you have provided to ArianeGroup and its subsidiaries, in a structured, commonly used and machine-readable format, and you have the right to transmit those data to another data controller without hindrance from ArianeGroup and its subsidiaries. This right only applies where the processing of your personal data is based on your consent or on the execution of a contract and where said processing is carried out by automated means.

Right to object: You have the right to object at any time, on grounds relating to your particular situation, to processing of your personal data where such processing is based on the legitimate interests of ArianeGroup and its subsidiaries. ArianeGroup and its subsidiaries may, however, invoke legitimate and imperious grounds requiring their continued processing. When your personal data is processed for prospecting purposes, you have the right to object at any time to the processing of said data. You can exercise this right by clicking on the “unsubscribe” link at the bottom of the messages you receive.

Right to lodge a complaint with a supervisory authority: You have the right to contact the CNIL (Commission Nationale de l’Information et des Libertés – French National Data Protection Commission) to lodge a complaint concerning the personal data protection practices of ArianeGroup and its subsidiaries.
Right to give instructions concerning the post-mortem use of your data: You have the right to give ArianeGroup and its subsidiaries instructions concerning the post‑mortem use of your personal data.

To exercise one or more of these rights, please provide proof of identity and contact our data protection officers at the following address: ArianeGroup, 51-61 Route de Verneuil 78130 Les Mureaux Cedex France, by e-mail: DPO-France@ariane.group or DPO-Germany@ariane.group.

If after contacting us you consider that your rights have not been upheld, you may lodge a complaint with the national data protection authorities (www.cnil.fr in France and the state data protection supervisory authorities in Germany).

8. Cookies

This Data Protection Policy applies to cookies and other technological systems used in the digital services published by ArianeGroup and its subsidiaries, and accessible by Users via their computer, tablet, smartphone or other mobile device, in particular the Internet services on the Website.

Users are informed that, when they visit the Website, a cookie may be automatically installed on their browser. A cookie is a block of data that does not allow Users to be identified but is used to record information relating to their Website browsing.

Cookies are secure; they can only save information that is made available by the browser, information that the User has previously entered in the browser or that is included in page requests.

There are two different types of cookies with different uses and content:

Temporary cookies contain information that is used during your browsing session. These cookies are automatically deleted when you close your browser. Nothing is saved on your computer once you have finished browsing.
Persistent cookies may be used to save information between different browser sessions. This data is a means for Websites to recognize that you are a regular User, and they adapt accordingly.

Collection of cookies

ArianeGroup and its subsidiaries may deposit cookies in order to optimise Website browsing and improve the performance of different interfaces.

ArianeGroup and its subsidiaries reserve the right to collect IP addresses. An IP address will be kept for the same length of time as cookies and will only be used to optimise administration of the services provided on the Website.

Cookies used

	Category	Type / Lifespan	Purpose	Origin (internal or third-party)
Plausible	Cookieless Analytics	1 year	Management of all cookies and cookie parameter setting by Users	Internal
pll_language	Functional Not submitted to consent banner	1 year	Identification of User language	Internal

FUNCTIONAL COOKIES

These cookies enable the Website to function correctly. Thanks to these cookies, you do not have to enter certain information each time you connect to the Website (e.g. choice of language). These cookies also enable the Website to track your browsing from one page to another so that you are not asked for information that you have already provided to the Website. These cookies allow you to browse through numerous Website pages quickly and easily without having to identify yourself or reprocess each new part of the Website that you visit.

AUDIENCE MEASUREMENT AND STATISTICS COOKIES

Audience measurement cookies compile statistics on the number of visits to, and use of, our Website. Statistics on visitor numbers, and the content and pages visited, may therefore be collected. These statistics allow us to enhance the relevance and ergonomics of our Website.

Disabling and deleting cookies

These cookies will be saved for a variable period of up to 13 months, and may be read and used by ArianeGroup and its subsidiaries during a subsequent visit to the Website.

All web browsers allow you to limit cookie behaviour or disable them in the browser settings or options. The steps to be taken differ for each browser; you can find instructions in the “Help” menu of your respective browser.

Thanks to your browser, you can also check the cookies saved on your computer and delete them one by one or all at once.

Cookies are text files; you can open them and read the content. The data they contain are often encrypted and correspond to a web session, so they are only meaningful to the website that wrote them.

To change your cookie settings in connection with services of ArianeGroup and its subsidiaries, please click on the following addresses:

Contact

If you have any further questions or concerns about our Data Protection Policy, please contact us by e-mail at DPO-France@ariane.group or DPO-Germany@ariane.group.

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